Privacy Policy

Who we are

This Privacy Policy explains how US Allied Plumbing, Heating & Cooling ("U.S. Allied Plumbing & HVAC", "we", "us", or "our") collects, uses, and shares information about you when you visit usalliedplumbing.com (the "Site") or contact us through it.

U.S. Allied Plumbing & HVAC is part of the SSunlimited Group, a family of building-trade companies based in North Aurora, Illinois.

Information you give us

When you fill out a form on the Site, call, or email us, we collect the information you choose to provide, which may include:

• Your name, phone number, email address, and company name
• The address of the property or service location
• Details about the work you need, and any photos or files you upload
• For membership signups, the plan you choose and how you prefer to pay
• For trade partner applications, your trade, service area, licensing and insurance status, and crew size

Information collected automatically

Like most websites, the Site and the services that host it automatically record basic technical information when you visit, such as your IP address, browser and device type, the pages you view, the referring page, and the date and time of your visit. We use this to keep the Site running, secure, and working well.

To protect our forms from spam and abuse, the Site uses Cloudflare Turnstile, which may process device and browser information to confirm that a submission comes from a person. Cloudflare's use of that information is governed by its own privacy policy.

Cookies

The Site uses only the cookies and similar technologies needed for it to work and to protect it, such as the anti-spam check on our forms. We do not use advertising cookies, and we do not use cookies to track you across other websites. You can block or delete cookies in your browser settings; some parts of the Site may not work properly if you do.

How we use your information

We use the information we collect to:

• Respond to your requests, prepare estimates, and schedule and perform work
• Set up and manage memberships and service agreements
• Review trade partner and subcontractor applications
• Communicate with you about your project, appointment, or account
• Operate, maintain, secure, and improve the Site
• Comply with legal obligations and enforce our agreements

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share it only as follows:

• With the other companies in the SSunlimited Group, when your request is for work that one of them performs, so the right company can respond
• With service providers that help us run the Site and our business, such as website hosting, email delivery, spam protection, and scheduling tools, who may use it only to provide those services to us
• When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our customers, our employees, or others
• In connection with a merger, sale, or reorganization of all or part of our business
• With your consent or at your direction

How long we keep it

We keep personal information for as long as we need it for the purposes described in this policy, including to maintain records of work performed and to meet legal, accounting, and warranty obligations, and then delete it or keep it in a form that no longer identifies you.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by using the contact details below. We will respond as required by applicable law and may need to verify your identity first. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them where they apply.

Children

The Site is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Links to other sites

The Site may link to websites we do not control, such as review sites, manufacturer pages, or other SSunlimited Group companies. This policy does not apply to those sites, and we are not responsible for their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date. Your continued use of the Site after a change means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: info@usalliedplumbing.com
• Phone: (630) 800-2032